Marketing & Social Media Weekly Roundup- It's All About The Reviews
Wondering How To Make Your Customer Reviews Rock? Read This!
You know it's true, we do it too! Before going to a restaurant, buying a product or hiring services, we look them up and see what kind of reviews they have. If 70% of the reviews are bad, that is an instant turn off and we move on to alternate choices.
Reviews online are the equivalent of a personal recommendation nowadays. If we get excellent service or terrible food, we immediately jump online to tell the world about it. This week’s roundup covers tips on how to "Improve your business reviews", "How to get great reviews", "How to handle bad reviews", "The importance of reviews", and "The best sites to get reviews", so get comfortable and read on.
5 Tips That Will Improve Your Online Reviews and Boost Your Business via Smallbiztrends
Online reviews from clients are essential to your business — yet did you know exactly how imperative they are? Regardless of the possibility that your site comes up top in Google search pages, ratings can really be the deciding factor to whether customers click on you — or your rival. This article will cover:
• Consumers Read Reviews More Than Ever
• Consumers Form Opinions About A Business Faster Than Ever
• What Consumers Care About in Online Reviews
• What Does It Mean For Your Business?
You want your customers to leave you a review but hate to ask them, so you put it at the bottom of your “to-do list” and just forget about the whole thing? If that’s the case, you are missing out on free advertising. In this article, Manta will show you 3 easy ways you can accomplish getting reviews:
• Comment Cards
• Face to Face
• Email and Social Media
How To Handle Bad Reviews via VEGAS INC
Ugh! We love it when someone gives us a great review, but a bad review is like the curse of Tutankhamun in the digital age! In this article, you will find ways to handle those damning reviews in the best possible way. Remember that ignoring it all together will not make it go away, the way you respond to those terrible reviews can actually redeem the damage. Head here to see some examples of good and bad responses.
We’ve all heard of Yelp, Facebook, and Google reviews, so what else is there? Well, more than what you think, to get a list of the top 10 review sites ranked by Alexa head on over here.
The importance of online customer reviews (Infographic) via Invespcro
You already know how important customer reviews are for your business. Still, have some doubts? This infographic from Invespcro has some interesting facts to help you see why a customer review is so important to other consumers. Read more facts at Invespcro.
And as a bonus, we want to share some funny product reviews from Amazon, all 5-star reviews from completely satisfied customers, lol, enjoy!
Have you received any bad reviews? How did you handle it? Share with us!